Recently, I was working on a project to analyze the schema of a third-party vendor. In our organization, we had an internal support ticket management tool. The tool used an SQL database, and after considering the cost of the tool, we decided not to renew the contract. The plan was to build an in-house tool for internal support ticket management.
My job was to review the schema of the internal support database. The structure was very complicated, and the table names were difficult, so we could not understand what data was stored in which table. Eventually, I could identify the