We failed to install SQL cluster instance and encountered below error.
We checked SQL setup logs. Issue happened when SQL setup was trying to check if SQL service account exists in AD.
(05) 2021-01-18 15:36:44 Slp: Sco: Attempting to check if user account xxxxxxxx exists
(05) 2021-01-18 15:36:44 Slp: Sco: Attempting to look up AD entry for user xxxxxxxx
(05) 2021-01-18 15:36:44 Slp: Sco.User.OpenRoot – root DirectoryEntry object already opened for this computer for this object
(05) 2021-01-18 15:36:44 Slp: Sco.User.LookupADEntry – Attempting to find user account xxxxxxxx
(05) 2021-01-18 15:36:44 Slp: