I attended a training session at Redgate this week by Chris Spalton. Chris’ session topic was “An Introduction into Planning User Research.” Chris pointed out that there’s much more to User Research, but that planning the research is particularly important as it is the foundation for everything you do later.
If you’re a database administrator or developer, you may not immediately feel that User Research is related to your job — that’s someone else’s job, right?
While that used to be true, the world of tech is changing fast. There are reasons you should reconsider.
Understanding your customer is key